Genpact partners with Microsoft, creating headlines everywhere. It is a multinational professional services company focused on delivering results that transform businesses. This collaboration will allow its global talent the opportunity to use Microsoft’s Azure OpenAI Service, opening up new possibilities to implement generative AI capabilities for clients.

How will This Genpact and Microsoft Partnership Fuel Enterprise Innovation?
Genpact has found a variety of opportunities to leverage large language models (LLMs) to improve company efficiency in areas such as transition management, global service desk management, infrastructure management, and others. Because of generative AI’s potential to help organisations boost staff productivity, operational efficiency, and agility, Genpact’s domain specialists are able to design use cases that solve the many day-to-day issues that businesses face.

How Did Genpact Partner with Microsoft?
The partnership with Microsoft builds on Genpact’s deep expertise in AI innovation. This includes decades-long investments in advanced data analytics, strategic AI acquisitions, cutting-edge technology solutions, and extensive experience with LLMs in a variety of industries. Namely, consumer products, retail, life sciences, healthcare, hi-tech, and financial services.
This collaboration with Microsoft builds on Genpact’s extensive experience with LLMs in a variety of sectors, including consumer products, retail, life sciences, healthcare, high-tech, and financial services, as well as decades of investments in strategic AI acquisitions, innovative technological solutions, and broad experience with LLMs.

Why is Generative AI Important to the Genpact-Microsoft Collaboration?
Since Microsoft-backed OpenAI published ChatGPT in November last year, generative AI has become the tech world’s greatest buzzword. Other Indian IT firms, ranging from TCS to Infosys and Tech Mahindra, are also investing extensively in generative AI.

TCS’ generative AI makes use of Google Cloud’s generative AI technologies to create and implement customised business solutions. In May, Infosys launched Topaz, its AI-first service.
In April, Tech Mahindra also introduced its gen AI studio to assist organisations in launching generative AI. Companies all throughout the world, from banking to healthcare to large tech, have increased their investments in generative AI.

Genpact Partners with Microsoft | Learn more about it through this video

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